How to Use the Address Autocomplete Block

The new Address block enables users to search for and select locations using the power of Google Maps Autocomplete. It's perfect for collecting accurate delivery addresses, booking locations, or city data in a clean and user-friendly way.

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📍 What is the Address Block?#

The Address block adds a search box to your chatbot where users can begin typing an address, and suggestions will appear in real-time from Google Maps. Once selected, the full formatted address is saved in a variable.

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⚙️ How to Set It Up#

1. Add the Address block to your flow.

2. Write a prompt like: "Where should we send your order?"
3. Add your Google Maps API Key in your agent or workspace settings.

4. Configure:
   • Required field: Ensures that this field is not skipped.
   • Restrict to list only: Prevents free-text entries; only autocomplete options are allowed.
   • Placeholder and Button label: Customize the UI prompt.
   • Include postal code: When enabled, the postal code will be included in the address retruned by Google Maps. This is useful if you need more accurate location data.
   • Language: Selects teh language used to fetch results from google maps.
   • Save in variable: Store selected address string.

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🧪 Example Configuration#

• Prompt: "What’s your delivery address?"
• Variable: user_address
• Restrict to list: Enabled
• Placeholder: "Start typing your address..."

Once the user selects a suggestion, it will be stored like:

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💼 Use Cases#

🛒 1. E-commerce Delivery#

Ask: “Where should we send your package?”

• Use the address variable to send data to logistics tools (Zapier, Sheets).

📅 2. Event Bookings#

Ask: “Where will your event take place?”

• Combine with Date block to collect reservation info.

🏡 3. Service Provider Discovery#

Ask: “Where are you located?”

• Use the full address input to determine the user’s region and display nearby professionals (e.g., plumbers, coaches, designers).

🧾 4. Local Services#

Ask: “What’s your service location?”

• Show services or pricing based on region.

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🛠️ Tips & Best Practices#

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📊 Tracking Address Submissions#

All address responses are logged in your Submissions dashboard. You can:

• View full addresses per session
• Export to Excel or Sheets
• Trigger automated actions via connected tools

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Want to see it in action?